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Software usage in Group H is very low.

In 2021, while the ratio of enterprises using ERP in Group H is 23.34% and the ratio of enterprises using CRM is 8.9%, these rates are 28.34% and 8.99% for Turkey in general.

In 2017, the ratio of enterprises using SCM in Turkey and in Group H was 9.03% and 7.64%.

Software usage rate should increase in Turkey and in Group H enterprises. Otherwise, “digitalization” can be very difficult, especially in the Supply Chain.

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