ERP, CRM, SCM Software Usage

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Software usage in Group H is very low.

In 2021, while the ratio of enterprises using ERP in Group H is 23.34% and the ratio of enterprises using CRM is 8.9%, these rates are 28.34% and 8.99% for Turkey in general.

In 2017, the ratio of enterprises using SCM in Turkey and in Group H was 9.03% and 7.64%.

Software usage rate should increase in Turkey and in Group H enterprises. Otherwise, “digitalization” can be very difficult, especially in the Supply Chain.

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For other data that may be related to this data, Website Ownership, Businesses with Internet Access , You can refer to the pages of Businesses Using Computers, Digital Transformation Applications in the Logistics Sector, Challenges in the Digitalization of the Logistics Sector, Technological Developments that will Affect the Logistics Sector and SCM and Logistics in the Turkey Digitization Roadmap .

Source: TurkStat, Research on the Use of Information Technologies in Enterprises, 2012-2021, Enterprises using ERP, CRM and SCM software by economic activity and size group, 2012-2021

 

  • ERP: Enterprise Resource Planning
  • CRM: Customer Relationship Management
  • SCM: Supply Chain Management
  • Group H: Transportation and Storage Business Line

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