The “qualities (knowledge, skills)” and “experiences” that employees have or may have are very important and can be as successful as the “qualities” and “experiences” they have or may have.

Companies can be as successful as the %22qualities%22 and %22experiences%22 their employees have or may have.

Countries can be only as successful as the “qualifications” and “experiences” the workforce in the country has or may have.

According to the “Developing the Supply Chain Professional of 2025” report prepared by Gartner, 27% of “C” level managers who manage the Supply Chain have “employees with the ‘qualities’ that can perform the performance required by the supply chain”, or in other words, 73% say that It says that it does not have “qualified” employees for the company.

Those who work in the field in the supply chain, and in particular in logistics, are the closest people to the customer and the customer’s priorities (expectations, wishes, needs). Despite this, according to the “Developing the Supply Chain Professional of 2025” report by Gartner, 36% of these employees say that “decisions are made quickly by the people closest to the customer or the problem”, while 75% of Directors and higher-level executives and middle managers “Decisions are made quickly by those closest to the customer or problem,” say 55% of senior executives.

These data show us that there is a difference in “perception” between “managers” and “field workers” or that the “field workers” closest to the customer do not have the necessary “authorization”.

Could this be because of the %2227%%22 or %2273%%22 above?

The country and its institutions (education, company) have to develop and increase the “qualifications” of the employees.

Employees must also develop and increase their “qualities” and even show that they are genuinely willing to do so.

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