The same-day parcel delivery market has attracted a lot of interest in recent years, with acquisitions and start-up companies featuring in what is a small part of the overall parcel market. Same-day operations within the parcels and express delivery typically occur when the sender and the recipient are within the same city or town. In China, some carriers provide same-day services within cities. For traditional hub and spoke operations this typically doesn’t happen as parcels are routed to depots where they are sorted and sent out. It very much depends on whether companies have this type of operation and network model. The start-up companies in this area concentrated on urban areas only and include Stuart, Postmates, Instacart, Delhivery, Ninja Van and typically deliver takeaway, grocery, and fashion items. Other traditional same-day delivery companies include CitySprint and Argos in the UK, retailers Alibaba and in China, and DHL in Germany. ‘Delivery’ can be delivered to the customer’s doorstep or delivered to parcel lockers or post offices for collection.

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Last Mile Delivery KPIS for Peak Season 2022

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