{"id":251780,"date":"2021-11-07T11:42:50","date_gmt":"2021-11-07T08:42:50","guid":{"rendered":"https:\/\/insights.tirport.com\/problems-with-logistics-in-e-commerce\/"},"modified":"2026-07-10T14:58:28","modified_gmt":"2026-07-10T11:58:28","slug":"problems-with-logistics-in-e-commerce","status":"publish","type":"post","link":"https:\/\/insights.tirport.com\/en\/problems-with-logistics-in-e-commerce\/","title":{"rendered":"Problems With Logistics in E-Commerce"},"content":{"rendered":"\n<div class=\"wdt-wrapper-chart-loader\" data-id=\"174\"\n     style=\"height: 500px;\">\n    <div class=\"wdt-main-item\">\n                <div class=\"wdt-chart-animated-background\" style=\"height: 125px\">\n            <div class=\"wdt-background-masker wdt-btn-divide-left wdt-chart-one\"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-2\"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-3\"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-4 wdt-chart-three\"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-5\"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-6\"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-7 \"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-8\"><\/div>\n        <\/div>\n        <div class=\"wdt-chart-animated-background\" style=\"height: 125px\">\n            <div class=\"wdt-background-masker wdt-btn-divide-left\"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-2 wdt-chart-two\"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-3\"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-4\"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-5 wdt-chart-four\"><\/div>\n            <div class=\"wdt-background-masker wdt-btn-divide-left-6\"><\/div>\n            <div 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{\"wdtNumberFormat\":\"1\",\"options\":{\"title\":{\"text\":\"\",\"floating\":false,\"align\":\"center\"},\"series\":[{\"type\":\"\",\"name\":\"2011\",\"color\":\"#0F22F3\",\"label\":\"2011\",\"orig_header\":\"2011\",\"data\":[30.96000000000000085265128291212022304534912109375,42.7000000000000028421709430404007434844970703125],\"yAxis\":0},{\"type\":\"\",\"name\":\"2012\",\"color\":\"#F39C12\",\"label\":\"2012\",\"orig_header\":\"2012\",\"data\":[39.92999999999999971578290569595992565155029296875,47.71000000000000085265128291212022304534912109375],\"yAxis\":0},{\"type\":\"\",\"name\":\"2015\",\"color\":\"#F44336\",\"label\":\"2015\",\"orig_header\":\"2015\",\"data\":[46.96000000000000085265128291212022304534912109375,45.3900000000000005684341886080801486968994140625],\"yAxis\":0},{\"type\":\"\",\"name\":\"2016\",\"color\":\"#673AB7\",\"label\":\"2016\",\"orig_header\":\"2016\",\"data\":[44.89999999999999857891452847979962825775146484375,42.06000000000000227373675443232059478759765625],\"yAxis\":0},{\"type\":\"\",\"name\":\"2017\",\"color\":\"#27E72E\",\"label\":\"2017\",\"orig_header\":\"2017\",\"data\":[46.46000000000000085265128291212022304534912109375,49.11999999999999744204615126363933086395263671875],\"yAxis\":0}],\"xAxis\":{\"categories\":[\"Teslimat\\u0131n 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1)\",\"borderWidth\":\"1\",\"borderColor\":\"\",\"borderRadius\":\"3\",\"shared\":false,\"valuePrefix\":\"\",\"valueSuffix\":\"\"},\"legend\":{\"enabled\":true,\"backgroundColor\":\"\",\"title\":{\"text\":\"\"},\"layout\":\"horizontal\",\"align\":\"center\",\"verticalAlign\":\"bottom\",\"borderWidth\":\"0\",\"borderColor\":\"\",\"borderRadius\":\"0\"},\"exporting\":{\"enabled\":false,\"chartOptions\":{\"plotOptions\":{\"series\":{\"dataLabels\":{\"enabled\":false}}}},\"filename\":\"\",\"width\":\"\",\"buttons\":{\"contextButton\":{\"align\":\"right\",\"verticalAlign\":\"top\",\"symbolStroke\":\"#666\",\"text\":\"\"}}},\"credits\":{\"enabled\":false,\"href\":\"http:\\\/\\\/www.highcharts.com\",\"text\":\"Highcharts.com\"}},\"type\":\"highcharts_basic_column_chart\",\"height\":500},\n            engine: \"highcharts\",\n            type: \"highcharts_basic_column_chart\",\n            title: \"E-ticarette Lojistik \u0130le \u0130lgili Sorunlar\",\n            container: \"wpDataChart_174\",\n            follow_filtering: 0,\n            wpdatatable_id: 341,\n            group_chart: 0        }\n    <\/script>\n\n    <div id=\"wpDataChart_174\" class=\"highcharts_basic_column_chart\" style=\"width: 100%\"><\/div>\n\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-9adaec8\" data-block-id=\"9adaec8\"><style>.stk-9adaec8 .stk-block-text__text{font-weight:600 !important}<\/style><p class=\"stk-block-text__text\">The most important problems experienced in e-commerce are related to logistics.<\/p><\/div>\n\n\n\n    <h3 class=\"wpdt-c\"\n        id=\"wdt-table-title-342\">Bireysel Maksatla e-Ticaret Al\u0131\u015fveri\u015fi Yap\u0131p Sorun Ya\u015fayanlar\u0131n Oran\u0131<\/h3>\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n\"\n    >\n        <table id=\"wpdtSimpleTable-342\"\n           style=\"border-collapse:collapse;\n                   border-spacing:0px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"6\"\n           data-rows=\"2\"\n           data-wpID=\"342\"\n           data-responsive=\"0\"\n           data-has-header=\"1\">\n\n                    <thead>        <tr class=\"wpdt-cell-row \" >\n                                <th class=\"wpdt-cell wpdt-bc-D9EDF6 wpdt-empty-cell \"\n                                            data-cell-id=\"A1\"\n                    data-col-index=\"0\"\n                    data-row-index=\"0\"\n                    style=\" width:28.057553956835%;                    padding:10px;\n                    \"\n                    >\n                                                            <\/th>\n                                                <th class=\"wpdt-cell wpdt-bold wpdt-bc-D9EDF6\"\n                                            data-cell-id=\"B1\"\n                    data-col-index=\"1\"\n                    data-row-index=\"0\"\n                    style=\" width:14.388489208633%;                    padding:10px;\n                    \"\n                    >\n                                        2011                    <\/th>\n                                                <th class=\"wpdt-cell wpdt-bold wpdt-bc-D9EDF6\"\n                                            data-cell-id=\"C1\"\n                    data-col-index=\"2\"\n                    data-row-index=\"0\"\n                    style=\" width:14.388489208633%;                    padding:10px;\n                    \"\n                    >\n                                        2012                    <\/th>\n                                                <th class=\"wpdt-cell wpdt-bold wpdt-bc-D9EDF6\"\n                                            data-cell-id=\"D1\"\n                    data-col-index=\"3\"\n                    data-row-index=\"0\"\n                    style=\" width:14.388489208633%;                    padding:10px;\n                    \"\n                    >\n                                        2015                    <\/th>\n                                                <th class=\"wpdt-cell wpdt-bold wpdt-bc-D9EDF6\"\n                                            data-cell-id=\"E1\"\n                    data-col-index=\"4\"\n                    data-row-index=\"0\"\n                    style=\" width:14.388489208633%;                    padding:10px;\n                    \"\n                    >\n                                        2016                    <\/th>\n                                                <th class=\"wpdt-cell wpdt-bold wpdt-bc-D9EDF6\"\n                                            data-cell-id=\"F1\"\n                    data-col-index=\"5\"\n                    data-row-index=\"0\"\n                    style=\" width:14.388489208633%;                    padding:10px;\n                    \"\n                    >\n                                        2017                    <\/th>\n                                        <\/tr>\n                    <tbody>        <tr class=\"wpdt-cell-row odd\" >\n                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"A2\"\n                    data-col-index=\"0\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        Sorun Ya\u015fayanlar\u0131n Oran\u0131                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"B2\"\n                    data-col-index=\"1\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        7,41%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"C2\"\n                    data-col-index=\"2\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        9,42%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"D2\"\n                    data-col-index=\"3\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        23,21%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"E2\"\n                    data-col-index=\"4\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        24,91%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"F2\"\n                    data-col-index=\"5\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        21,50%                    <\/td>\n                                        <\/tr>\n                    <\/table>\n<\/div><style id='wpdt-custom-style-342'>\n.highcharts-axis-labels, .highcharts-legend-item, .highcharts-axis text {\n    font-family: Montserrat, sans-serif;\n}\n\n.wpdt-cell {\n    font-family: Montserrat, sans-serif;   \n}\n\n.highcharts-subtitle {\n    font-family: Montserrat, sans-serif;\n    font-weight: 600;\n    font-size: 1em !important;\n    color: #000;\n}\n\n.highcharts-label {\n    font-family: Montserrat, sans-serif;    \n}\n\n#ciro-buyukluk-2 { font-size: 16px; }.wpdt-bc-D9EDF6 { background-color: #D9EDF6 !important;}\n<\/style>\n<style>\n        \/* table font color *\/\n    .wpdt-c.wpDataTablesWrapper table.wpdtSimpleTable thead th,\n    .wpdt-c.wpDataTablesWrapper table.wpdtSimpleTable tbody td,\n    .wpdt-c .wpDataTablesWrapper table.wpDataTable thead th,\n    .wpdt-c .wpDataTablesWrapper table.wpDataTable tbody td,\n    .wpdt-c .wpDataTablesWrapper table.wpDataTable tfoot td {\n        color: #000000 !important;\n    }\n\n                    \n                                                                                        \/* table font color *\/\n    .wpdt-c.wpDataTablesWrapper table.wpdtSimpleTable,\n    .wpdt-c .wpDataTablesWrapper table.wpDataTable {\n        font-family: Tahoma, Geneva, sans-serif !important;\n    }\n\n            \/* table font size *\/\n    .wpdt-c.wpDataTablesWrapper table.wpdtSimpleTable,\n    .wpdt-c .wpDataTablesWrapper table.wpDataTable {\n        font-size: 14px !important;\n    }\n\n            \n                <\/style>\n\n\n\n\n    <h3 class=\"wpdt-c\"\n        id=\"wdt-table-title-343\">e-Ticarette Ya\u015fanan Sorun \u00c7e\u015fitleri<\/h3>\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n\"\n    >\n        <table id=\"wpdtSimpleTable-343\"\n           style=\"border-collapse:collapse;\n                   border-spacing:0px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"6\"\n           data-rows=\"10\"\n           data-wpID=\"343\"\n           data-responsive=\"0\"\n           data-has-header=\"1\">\n\n                    <thead>        <tr class=\"wpdt-cell-row \" >\n                                <th class=\"wpdt-cell wpdt-bc-D9EDF6 wpdt-empty-cell \"\n                                            data-cell-id=\"A1\"\n                    data-col-index=\"0\"\n                    data-row-index=\"0\"\n                    style=\" width:47.807933194154%;                    padding:10px;\n                    \"\n                    >\n                                                            <\/th>\n                                                <th class=\"wpdt-cell wpdt-bold wpdt-bc-D9EDF6\"\n                                            data-cell-id=\"B1\"\n                    data-col-index=\"1\"\n                    data-row-index=\"0\"\n                    style=\" width:10.438413361169%;                    padding:10px;\n                    \"\n                    >\n                                        2011                    <\/th>\n                                                <th class=\"wpdt-cell wpdt-bold wpdt-bc-D9EDF6\"\n                                            data-cell-id=\"C1\"\n                    data-col-index=\"2\"\n                    data-row-index=\"0\"\n                    style=\" width:10.438413361169%;                    padding:10px;\n                    \"\n                    >\n                                        2012                    <\/th>\n                                                <th class=\"wpdt-cell wpdt-bold wpdt-bc-D9EDF6\"\n                                            data-cell-id=\"D1\"\n                    data-col-index=\"3\"\n                    data-row-index=\"0\"\n                    style=\" width:10.438413361169%;                    padding:10px;\n                    \"\n                    >\n                                        2015                    <\/th>\n                                                <th class=\"wpdt-cell wpdt-bold wpdt-bc-D9EDF6\"\n                                            data-cell-id=\"E1\"\n                    data-col-index=\"4\"\n                    data-row-index=\"0\"\n                    style=\" width:10.438413361169%;                    padding:10px;\n                    \"\n                    >\n                                        2016                    <\/th>\n                                                <th class=\"wpdt-cell wpdt-bold wpdt-bc-D9EDF6\"\n                                            data-cell-id=\"F1\"\n                    data-col-index=\"5\"\n                    data-row-index=\"0\"\n                    style=\" width:10.438413361169%;                    padding:10px;\n                    \"\n                    >\n                                        2017                    <\/th>\n                                        <\/tr>\n                    <tbody>        <tr class=\"wpdt-cell-row odd\" >\n                                <td class=\"wpdt-cell wpdt-align-left wpdt-bold\"\n                                            data-cell-id=\"A2\"\n                    data-col-index=\"0\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        Teslimat\u0131n  belirtilenden daha yava\u015f olmas\u0131                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"B2\"\n                    data-col-index=\"1\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        30,96%                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"C2\"\n                    data-col-index=\"2\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        39,93%                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"D2\"\n                    data-col-index=\"3\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        46,96%                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"E2\"\n                    data-col-index=\"4\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        44,90%                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"F2\"\n                    data-col-index=\"5\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        46,46%                    <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row even\" >\n                                <td class=\"wpdt-cell wpdt-align-left wpdt-bold\"\n                                            data-cell-id=\"A3\"\n                    data-col-index=\"0\"\n                    data-row-index=\"2\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        Yanl\u0131\u015f veya hasarl\u0131 \u00fcr\u00fcn  veya hizmetin teslim edilmesi                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"B3\"\n                    data-col-index=\"1\"\n                    data-row-index=\"2\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        42,70%                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"C3\"\n                    data-col-index=\"2\"\n                    data-row-index=\"2\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        47,71%                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"D3\"\n                    data-col-index=\"3\"\n                    data-row-index=\"2\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        45,39%                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"E3\"\n                    data-col-index=\"4\"\n                    data-row-index=\"2\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        42,06%                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"F3\"\n                    data-col-index=\"5\"\n                    data-row-index=\"2\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        49,12%                    <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row odd\" >\n                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A4\"\n                    data-col-index=\"0\"\n                    data-row-index=\"3\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        Sipari\u015f veya \u00f6deme  a\u015famas\u0131nda web sitesinde kar\u015f\u0131la\u015f\u0131lan teknik ar\u0131za                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"B4\"\n                    data-col-index=\"1\"\n                    data-row-index=\"3\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        9,44%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"C4\"\n                    data-col-index=\"2\"\n                    data-row-index=\"3\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        16,67%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"D4\"\n                    data-col-index=\"3\"\n                    data-row-index=\"3\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        20,33%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"E4\"\n                    data-col-index=\"4\"\n                    data-row-index=\"3\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        24,22%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"F4\"\n                    data-col-index=\"5\"\n                    data-row-index=\"3\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        20,09%                    <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row even\" >\n                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A5\"\n                    data-col-index=\"0\"\n                    data-row-index=\"4\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        Garanti ko\u015fullar\u0131 ve di\u011fer  kanuni haklara ili\u015fkin bilgi bulman\u0131n zor olmas\u0131                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"B5\"\n                    data-col-index=\"1\"\n                    data-row-index=\"4\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        3,74%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"C5\"\n                    data-col-index=\"2\"\n                    data-row-index=\"4\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        3,51%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"D5\"\n                    data-col-index=\"3\"\n                    data-row-index=\"4\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        12,65%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"E5\"\n                    data-col-index=\"4\"\n                    data-row-index=\"4\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        12,93%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"F5\"\n                    data-col-index=\"5\"\n                    data-row-index=\"4\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        13,65%                    <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row odd\" >\n                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A6\"\n                    data-col-index=\"0\"\n                    data-row-index=\"5\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        \u00dcr\u00fcn veya hizmet fiyat\u0131n\u0131n  belirtilenden daha y\u00fcksek olmas\u0131 (y\u00fcksek teslimat \u00fccreti)                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"B6\"\n                    data-col-index=\"1\"\n                    data-row-index=\"5\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        5,79%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"C6\"\n                    data-col-index=\"2\"\n                    data-row-index=\"5\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        5,19%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"D6\"\n                    data-col-index=\"3\"\n                    data-row-index=\"5\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        11,42%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"E6\"\n                    data-col-index=\"4\"\n                    data-row-index=\"5\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        7,41%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"F6\"\n                    data-col-index=\"5\"\n                    data-row-index=\"5\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        9,82%                    <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row even\" >\n                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A7\"\n                    data-col-index=\"0\"\n                    data-row-index=\"6\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        Doland\u0131r\u0131c\u0131l\u0131k (\u00f6rn: \u00dcr\u00fcn  veya hizmetin teslim edilmemesi, kredi kart\u0131 bilgilerinin k\u00f6t\u00fcye  kullanmas\u0131\u00a0 vb.)                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"B7\"\n                    data-col-index=\"1\"\n                    data-row-index=\"6\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        15,44%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"C7\"\n                    data-col-index=\"2\"\n                    data-row-index=\"6\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        5,46%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"D7\"\n                    data-col-index=\"3\"\n                    data-row-index=\"6\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        10,77%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"E7\"\n                    data-col-index=\"4\"\n                    data-row-index=\"6\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        10,65%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"F7\"\n                    data-col-index=\"5\"\n                    data-row-index=\"6\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        14,96%                    <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row odd\" >\n                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A8\"\n                    data-col-index=\"0\"\n                    data-row-index=\"7\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        \u015eikayet ve tazmindeki  zorluklar veya \u015fikayet sonras\u0131 tatmin edici cevaplar al\u0131namamas\u0131                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"B8\"\n                    data-col-index=\"1\"\n                    data-row-index=\"7\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        4,24%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"C8\"\n                    data-col-index=\"2\"\n                    data-row-index=\"7\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        4,58%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"D8\"\n                    data-col-index=\"3\"\n                    data-row-index=\"7\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        18,08%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"E8\"\n                    data-col-index=\"4\"\n                    data-row-index=\"7\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        19,74%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"F8\"\n                    data-col-index=\"5\"\n                    data-row-index=\"7\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        19,53%                    <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row even\" >\n                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A9\"\n                    data-col-index=\"0\"\n                    data-row-index=\"8\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        Yurt d\u0131\u015f\u0131 men\u015feli web  sitelerinden \u00fclkeye mal ve hizmet sat\u0131lmamas\u0131                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"B9\"\n                    data-col-index=\"1\"\n                    data-row-index=\"8\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        \u00a0                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"C9\"\n                    data-col-index=\"2\"\n                    data-row-index=\"8\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        \u00a0                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"D9\"\n                    data-col-index=\"3\"\n                    data-row-index=\"8\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        9,67%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"E9\"\n                    data-col-index=\"4\"\n                    data-row-index=\"8\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        5,27%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"F9\"\n                    data-col-index=\"5\"\n                    data-row-index=\"8\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        7,26%                    <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row odd\" >\n                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A10\"\n                    data-col-index=\"0\"\n                    data-row-index=\"9\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        Di\u011fer                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"B10\"\n                    data-col-index=\"1\"\n                    data-row-index=\"9\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        7,31%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"C10\"\n                    data-col-index=\"2\"\n                    data-row-index=\"9\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        3,14%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"D10\"\n                    data-col-index=\"3\"\n                    data-row-index=\"9\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        1,63%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"E10\"\n                    data-col-index=\"4\"\n                    data-row-index=\"9\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        2,69%                    <\/td>\n                                                <td class=\"wpdt-cell \"\n                                            data-cell-id=\"F10\"\n                    data-col-index=\"5\"\n                    data-row-index=\"9\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        1,76%                    <\/td>\n                                        <\/tr>\n                    <\/table>\n<\/div><style id='wpdt-custom-style-343'>\n.highcharts-axis-labels, .highcharts-legend-item, .highcharts-axis text {\n    font-family: Montserrat, sans-serif;\n}\n\n.wpdt-cell {\n    font-family: Montserrat, sans-serif;   \n}\n\n.highcharts-subtitle {\n    font-family: Montserrat, sans-serif;\n    font-weight: 600;\n    font-size: 1em !important;\n    color: #000;\n}\n\n.highcharts-label {\n    font-family: Montserrat, sans-serif;    \n}\n\n#ciro-buyukluk-2 { font-size: 16px; }.wpdt-bc-D9EDF6 { background-color: #D9EDF6 !important;}\n<\/style>\n<style>\n        \/* table font color *\/\n    .wpdt-c.wpDataTablesWrapper table.wpdtSimpleTable thead th,\n    .wpdt-c.wpDataTablesWrapper table.wpdtSimpleTable tbody td,\n    .wpdt-c .wpDataTablesWrapper table.wpDataTable thead th,\n    .wpdt-c .wpDataTablesWrapper table.wpDataTable tbody td,\n    .wpdt-c .wpDataTablesWrapper table.wpDataTable tfoot td {\n        color: #000000 !important;\n    }\n\n                    \n                                                                                        \/* table font color *\/\n    .wpdt-c.wpDataTablesWrapper table.wpdtSimpleTable,\n    .wpdt-c .wpDataTablesWrapper table.wpDataTable {\n        font-family: Tahoma, Geneva, sans-serif !important;\n    }\n\n            \/* table font size *\/\n    .wpdt-c.wpDataTablesWrapper table.wpdtSimpleTable,\n    .wpdt-c .wpDataTablesWrapper table.wpDataTable {\n        font-size: 14px !important;\n    }\n\n            \n                <\/style>\n\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-79af68c\" data-block-id=\"79af68c\"><p class=\"stk-block-text__text\"><strong>Source<\/strong>: <a href=\"https:\/\/tuikweb.tuik.gov.tr\/PreTablo.do?alt_id=1028\" target=\"_blank\" rel=\"noreferrer noopener\">TURKSTAT, Household Information Technologies Usage Survey, 2011-2017<\/a><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-9527a1c\" data-block-id=\"9527a1c\"><p class=\"stk-block-text__text\"><strong>E-Commerce<\/strong> : Online purchases<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The most important problems experienced in e-commerce are related to logistics.<\/p>\n","protected":false},"author":2,"featured_media":244011,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[89,80],"tags":[],"class_list":["post-251780","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce","category-statistics"],"blocksy_meta":[],"authors":[],"_links":{"self":[{"href":"https:\/\/insights.tirport.com\/en\/wp-json\/wp\/v2\/posts\/251780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insights.tirport.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/insights.tirport.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/insights.tirport.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/insights.tirport.com\/en\/wp-json\/wp\/v2\/comments?post=251780"}],"version-history":[{"count":0,"href":"https:\/\/insights.tirport.com\/en\/wp-json\/wp\/v2\/posts\/251780\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/insights.tirport.com\/en\/wp-json\/wp\/v2\/media\/244011"}],"wp:attachment":[{"href":"https:\/\/insights.tirport.com\/en\/wp-json\/wp\/v2\/media?parent=251780"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/insights.tirport.com\/en\/wp-json\/wp\/v2\/categories?post=251780"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/insights.tirport.com\/en\/wp-json\/wp\/v2\/tags?post=251780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}